QUALITY ASSURANCE

NZ Marine Turbochargers Ltd has been certified according to AS/NZS ISO 9001:2000. Our technicians offer a comprehensive service to manufacturer's specification with full documentation, including Classification Society Certification if required.

The ISO 9001:2000 standard has become an international reference for quality management requirements in business-to-business dealings. This standard is primarily concerned with "quality management".

This means what the organization does to fulfil:

- the customer's quality requirements, and
- applicable regulatory requirements, while aiming to
- enhance customer satisfaction, and
- achieve continual improvement of its performance in pursuit of these objectives.

The ISO 9001:2000 standard is highly specific to a particular product, material, or process. However, the standards that have earned the ISO 9000 level has a worldwide reputation and are known as "generic management system standards".

"Generic" means that the same standards can be applied:

- to any organization, large or small, whatever its product
- including whether its "product" is actually a service,
- in any sector of activity, and
- whether it is a business enterprise, a public administration, or a government department.

"Generic" also signifies that no matter what the organization's scope of activity, if it wants to establish a quality management system, then such a system has a number of essential features for which the relevant standards of the ISO 9000 families provide the requirements.

"Management system" refers to the organization's structure for managing its processes - or activities - that transform inputs of resources into a product or service which meet the organization's objectives, such as satisfying the customer's quality requirements, complying to regulations, or meeting environmental objectives.